Services Affected by Maintenance: Sept 10th - 16th, 2025
The following services may experience brief disruptions during the Thursday, September 11th maintenance period (4 am - 8 am PT):
CRM
Go
Chef
Wired network on the 4th floor of the JHC building
Beginning at 11 pm (PT) Thursday, September 11th until 7 am Friday, September 12th, a vendor performed maintenance is taking place and may cause a short disruption to the following sites:
Beginning at 7 pm (PT) Friday, September 12th until 4 am Saturday, September 13th, a vendor performed maintenance is taking place and may cause a short disruption the JHC (John Horgan Campus) EMS system.
Thanks,
IT-Services
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation