Resolved - Connection and printing issues at Colwood Campus

Sep 3, 2025 4:00pm (PT)

The issue has been resolved.

Sep 2, 2025 12:00pm (PT)
We are working to resolve ongoing connectivity issues. We recommend that you work from home on Wed Sep 3 if that is an option for you.

Sep 1, 2025 12:00pm (PT)
We are working to resolve ongoing connectivity issues. We recommend that you work from home on Tue Sep 2 if that is an option for you.

Aug 31, 2025 12:00pm (PT)
Problem: some RRU computers have lost their trusted connection to the internal network.

If you can’t access network shares like O: drive, applications like Chef or Avanti, EMS, Agresso, etc., please reboot and try again. Let us know if the problem persists. Please include the name of the computer from the RRU barcode sticker “PxxD/Lxxx”).

We recommend that you work from home on Tue Sep 2, if that's an option for you

Aug 29, 20257:10 pm (PT)
Services have been restored. Please Submit a Ticket if you experience any issues.

Aug 29, 2025 - 4:15pm (PT):
We are having issues with printing and intermittent access problems to some services including network drives at the Colwood Campus.

IT is investigating.

Thank-you for your patience.
IT Services