Delayed response from Computer Services Aug 22-Sep 5
Responses from the Computer Services team will be delayed between August 22 and September 5 (Helpdesk and Tier 2 support) as we are short staffed.
If you need to visit the Helpdesk in Sequoia, please do so between 9am and 1pm on those days.
Otherwise, please request support using the IT ticket system (most efficient) and specify the urgency of the request to help us manage the work.
Thank you for your patience and support.
The Computer Services team
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation