Services Affected by Maintenance: August 6th - 12th, 2025

Services Affected by Maintenance: August 6th - 12th, 2025

 

The following services may experience brief disruptions during the Thursday, August 7th maintenance period (4 am - 8 am PT):

  • Email

  • Valet

  • Chef

  • Alertus

  • RRU VOIP Telephone Service

 

 

Beginning at 11 pm (PT) Thursday August 7th until 7 am Friday August 8th, a vendor performed maintenance is taking place and may cause disruptions to the following sites:

  • www.royalroads.ca

  • library.royalroads.ca

  • ourpeople.royalroads.ca

  • hatleypark.royalroads.ca

  • crcresearch.royalroads.ca

  • mc3.royalroads.ca

 

Thanks,

IT-Services

How to Contact the Computer Services Department


Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation