Services Affected by Maintenance: August 6th - 12th, 2025
The following services may experience brief disruptions during the Thursday, August 7th maintenance period (4 am - 8 am PT):
Email
Valet
Chef
Alertus
RRU VOIP Telephone Service
Beginning at 11 pm (PT) Thursday August 7th until 7 am Friday August 8th, a vendor performed maintenance is taking place and may cause disruptions to the following sites:
www.royalroads.ca
library.royalroads.ca
ourpeople.royalroads.ca
hatleypark.royalroads.ca
crcresearch.royalroads.ca
mc3.royalroads.ca
Thanks,
IT-Services
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation