Services Affected by Maintenance: July 23rd - 29th, 2025
We will be upgrading our Moodle course hosting platform during the Thursday, July 24 maintenance window (3:30 AM to 8:00 AM PT). Although we expect the upgrade to be completed within this period, there remains a potential for the work to continue past the scheduled end time.
Beginning at 11 pm (PT) Monday July 28th until 7 am Tuesday July 29th, a vendor performed maintenance is taking place and may cause disruptions to the following sites:
Thanks,
IT-Services
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation