Services Affected by Maintenance: May 7th - 13th, 2025
Beginning at 11pm (PT) Wednesday May 7th until 7am Thursday May 8th and again beginning at 11pm (PT) Tuesday May 13th until 4am Wednesday May 14th, a vendor performed upgrade is expected to cause momentary service disruptions to the following websites:
The following services may experience brief disruptions during the Thursday, May 8th maintenance period (4am-8am PT)
Moodle
Go
Valet
Chef
MyAdmin
Unit4
Internet connectivity to the Colwood Campus
Printing services will be unavailable on Tuesday, May 13 from 8:30 to 10:30am while IT Services completes a server upgrade.
You will be unable to print for these two hours.
Thanks,
IT-Services
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation