Zoom Outage Alert - Resolved

Zoom services are back up.

If you still have a problem accessing Zoom, please contact the Help Desk.


There is currently a Zoom outage that is globally affecting Zoom meetings and the Zoom website.

We are monitoring the situation and will provide updates as they become available.
In the meantime, please consider using alternate communication tools.
Thank you for your patience and understanding.

IT-Services

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How to Contact the Computer Services Department


Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation