Services Affected by Maintenance: April 3rd - 8th, 2025
Beginning on Wednesday, April 3rd at 7 pm (PT) until 11 pm (PT), a vendor performed upgrade is expected to cause service disruptions to the Payroll system.
The following services may experience brief disruptions during the Thursday, April 4th maintenance period (4am-8am PT)
MyAdmin
Moodle
RRUGo
staff.myrru
Unit4
CRM
Event Registration
Request for More Information
Email
websites www.royalroads.ca, library.royalroads.ca, ourpeople.royalroads.ca, hatleypark.royalroads.ca, crcresearch.royalroads.ca, mc3.royalroads.ca
Beginning at 11pm (PT) Thursday April 4th until 7am Friday April 5th and again beginning at 11pm (PT) Monday April 7th until 7am Tuesday April 8th a vendor performed upgrade is expected to cause momentary service disruptions to the following websites:
Thanks,
IT-Services
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation