Phone System Restored!
April 16, 2024: 8:30pm
The incoming and outgoing phone service outage has been resolved and phones should be working as normal again.
April 16, 2024: 10:30am
We are working with Telus to arrange for them to complete necessary repairs.
There is currently no estimate for how long repairs will take.
April 15, 2024: 9am
Due to high winds on April 14, land line phone service on campus has been disrupted. All incoming and outgoing calls are affected. We have contacted our service provider to repair the lines. Internet-based services are unaffected and fully available.
April 14, 2024, 9pm
We are currently experiencing an issue with our phone system’s ability to communicate to off-campus.
Investigations are on-going.
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation