Services Affected by Maintenance April 3rd, 4th, and 5th 2024

On Wednesday, April 3rd starting at 7pm (PT) a vendor performed upgrade to the payroll system is expected to cause an outage until 11pm (PT).

 

The following services may experience brief service disruptions during the Thursday, April 4th maintenance period (4am-8am PT)

  • MyAdmin

  • Unit4

  • CRM

  • Printing

 

On Friday, April 5rd starting at 9pm (PT) a vendor performed upgrade to the payroll HRSmart system is expected to cause an service disruptions of the system until Sunday April 7th 9pm (PT).

 

Thanks,
IT-Services

How to Contact the Computer Services Department


Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation