Intermittent wireless outages in Sequoia March 23/24

On March 23, everyone in Sequoia will be affected if they use wireless.
This work may extend into Sunday, March 24.

Smart phones, tablets, or other device connecting to our wireless will lose service for periods of time while this work is in progress.

There are no scheduled classes in the building on this weekend. However, if students are in the building and need consistent wireless connectivity, please direct them to another building on campus.

What’s not affected:

Only wireless is affected. Your work computer (connected directly to the network via a cable) is fully functional because it does not rely on wireless.

The computer lab is fully operational because it does not rely on wireless.

How to Contact the Computer Services Department

Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation