Services Affected by Maintenance February 29th, March 4th and March 5th 2024
The following services may experience brief service disruptions during the Thursday, February 29th maintenance period (4am-8am PT)
CRM (security update)
MyAdmin, Unit4, Request for More Info, staff.myrru (database security updates)
On Monday, March 4th starting at 8pm (PT) our web-hosting vendor will be performing an upgrade to the database servers which will cause an outage for up to 5 minutes for each of the following sites:
www.royalroads.ca
ourpeople.royalroads.ca
hatleypark.royalroads.ca
library.royalroads.ca
crcresearch.royalroads.ca
The following services may experience brief service disruptions during the Tuesday, March 5th maintenance period (4am-8am PT)
Moodle
Destiny One
Thanks,
IT-Services
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation