Services Affected by Maintenance February 7th - February 13th

The following service may experience service disruptions on Wednesday February 7th starting at 6:30pm (PT) due to vendor upgrades

  • The payroll system

  • websites: www, library, hatleypark, ourpeople (all .royalroads.ca)

 

The following services may experience brief service disruptions during the Tuesday February 13th maintenance period (6am-7am PT)

  • network authentication (logging in)

 

Thanks,
IT-Services

 

 

How to Contact the Computer Services Department


Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation