Phone service issues January 30th, 2024

10:31am - Phone service to and from campus has been restored. Land lines now work for making and receiving calls. Thanks for your patience. We apologize for any inconvenience this may have caused.

Original issue - Phone service to and from campus is currently down. This only impacts land lines. Cell service is unaffected. Internal phones continue to work to call around campus, but you will not be able to call off campus or receive calls from off campus on desk phones.

If you need Security please dial 250-415-7811 from your cellphone. If it is an emergency dial 911. We are looking into the issue and have contacted our phone service tech for support.




How to Contact the Computer Services Department

Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation