Introduction

You can set up the Microsoft Authenticator App to send a notification to your mobile device or to show you a verification code as your security verification method.

Before you begin

Install the Microsoft Authenticator app on your mobile device prior to enrolling in MFA, it is available for Android and iOS.

For further assistance, please refer to Microsoft’s video on setting up the Authenticator app.

Installation procedure

1. Once the app is downloading, open the app.  It should look like this:
   
2. You should be prompted to Add an Account.  If not, click the + sign to add and account
3. Choose Work or school account
4. Choose Sign In
5. Enter your RRU Office 365 account username (format is your username@royalroads.ca, ie d2brown@royalroads.ca)
6. Enter your RRU Academic/Computer account password
7. If prompted, allow "Authenticator" to send notifications
8. You will get a confirmation that the account was added, press Finish