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Students, faculty and staff can purchase discounted computer hardware from select authorized resellers.

Lenovo Student Affinity Program

http://www.lenovo.com/royalroads

You must use a valid Royal Roads email address to take advantage of offers available on this site. 

BCNET

BCNet has an online computer store with free shipping and 5% education discounts.
https://techwarehouse.microserve.ca/shop/home
 
Use the RRU Discount code found here: https://techwarehouse.microserve.ca/shop/Discounts
Look for the "Education Discount" field above the comment section on the cart page.

UVIC’s Computer Store

http://cstore.uvic.ca/
For more information or to purchase by phone: 250-721-8321

Please note that you may be required to show proof of registration such as a Student or Staff ID card, or a letter of registration or pay statement.

Dell Member Purchase Program

http://www.dell.ca/mpp or call 1-877-297-6974

Dell Member ID is 2553262
You must use a valid Royal Roads email address to take advantage of offers available at this site.

Dell Convid-19 Work from home bundles:

May 15 to May 31, 2020 - Canada_Customer_Appreciaiton_EN.pdf

Apple

Go here to start shopping:  http://apple.ca/educationstore

Apple offers special education pricing on Apple computers, select software and third party products to post-secondary students, parents buying for a post-secondary student, or faculty, teachers, homeschool teachers, administrators and staff of all grade levels. Students who have been accepted into university or college are also eligible.  Quantity limits apply. See terms and conditions at <http://store.apple.com/ca/open/salespolicies/edu>. 

Cellphone and Cellphone Plan Discounts for Staff and Faculty (only)

Telus and Rogers offers discounts for cellphone and cellphone plans to RRU staff and faculty.  Please see the following for additional details.

Please contact Computer Services if you have any questions

Looking for Software discounts?

Software discounts page


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Get Help

Still need help?

  • Frequently Asked Questions.

  • Submit a Request
    (You must first enter your full RRU email address (firstname.lastname@royalroads.ca) and then if prompted to log in, enter your shorter username@royalroads.ca and regular password. If you do not have a FULL RRU email address, you may register with your personal email address or use the email contact form below.)

  • Email: IT Customer Service

  • Contact Form

  • Phone: +1-250-391-2659

  • Toll Free: +1-866-808-5429

  • Visit us in Sequoia

  • Hours of Operation

    • Technical help is available by phone and e-mail: Monday to Friday 7:30am - 6pm

      Onsite Help is available in the Sequoia Building (main floor, opposite the Welcome Desk): Monday to Friday 8am - 4pm

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How to Contact the Computer Services Department

Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation