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titleOther Accounts

Other accounts

During your program, it may be necessary for you to register for services that are outside of RRU or managed separately. In these cases, you’ll create accounts that are different from your Academic Account.

For a complete list of all possible logins and other accounts, including those mentioned above, please see /wiki/spaces/ITKNOW/pages/5840838.

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titleThinking Planning ahead- Planning for graduation
Thinking

Planning ahead- Planning for graduation

It may seem odd to start thinking about graduation when you are just beginning, but we strongly suggest that you actually start right away to save and organize the info you might want to keep as you travel this journey. This will save hours of grief and stress at the end of your studies at RRU.

FYI - Your account will remain active forever, however 14 days after your degree is conferred (usually Convocation) your access to certain items will be removed:

  • 14 days after convocation your access to your courses and all credit course material is removed

  • 14 days after convocation your access to your email is closed.

    • If your email is forwarded, email forwarded will cease

    • If you have email in your email account, the account is deleted and all email is lost (and this cannot be recovered)

  • 30 days after your last course is complete (this date could occur before convocation) your library access is removed

Please see How to Save Your Coursework - The complete procedure to help you download everything for additional details on what happens when you graduate and how to save your stuff as you go.

Access to your account after it is closed is not possible except in extenuating circumstances and access is only approved after a review by multiple departments.

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titleComputer Services Knowledge base

Computer Services Knowledge base

This site contains a lot of answers to questions you may have during your studies and provides a way for you to open a ticket for technical assistance. You can find this site at https://computerservices.royalroads.ca. You must login to see all the content and we recommend you log in now. You should only have to log in once.

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