We are very pleased to show off our new Computer Services IT Knowledge Base for all to see.
It has been a long time coming and we truly apologize for the inconvenience this has caused.
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To login to the IT Services Knowledgebase:
Clicking the login icon in the upper right of any Knowledge Base Screen.
Enter your RRU email address and click Continue.
(In some cases, if the computer already recognizes your account, you might not be prompted to enter a password, otherwise…)
Now enter your RRU Login (username@royalroads.ca) and
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your usual passphrase (same as webmail/Moodle/computer account)
Once logged in you might be prompted to answer some profile configuration questions. You may skip those questions if you wish.
Now you will see additional content.
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You should not need to log in again.
Please report any broken links and suggestions.
Are you already logged in?
Look at the upper right of any Knowledgebase Screen. I.e. Please report any broken links and suggestionsarticle, even this one. If you see your initials and/or the word ‘guest’, you’re logged in. No further action is necessary.
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But if you see this icon (circled in red below), you are not logged in.
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You must log in to see restricted content. Please see the instructions below.
The IT Support Team
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