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It has been a long time coming and we truly apologize for the inconvenience this has caused.
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If you have not already logged in, please follow this procedure.
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To login to the IT Services Knowledgebase:
Clicking the login icon in the upper right of any Knowledge Base Screen.
(If you see your initials, then you are already logged in)
First enter yourEnter your RRU email address and this will re-direct you to the Microsoft SSO. click Continue.
(In some cases, if the computer already recognizes your account, you might not be prompted to enter a password, otherwise…)
Now enter your Office 365 username RRU Login (username@royalroads.ca) and password your usual passphrase (same as webmail/Moodle/computer account)
Once logged in you might be prompted to answer some profile configuration questions. You may skip those questions if you wish.
Now you will see additional content. You should not need to log in again.
Please report any broken links and suggestions.
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The IT Support Team
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