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We will replace your A1 Plus license type with the new A1 license type effective December 9, 2024.
No action is required by you.
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| title | Why is an MS license required? |
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MS requires that all users of MS applications have an appropriate access license. These licenses also allow Microsoft to provide updates, security enhancements, and support for the tools we use daily. RRU issues MS licenses to all students, staff, faculty, guests, etc. to ensure that each person has appropriate authorized access to MS software and services. |
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| title | What will change when I am assigned an A1 license? What is different between the two license types? |
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The new A1 license is primarily designed for lightweight, cloud-based use, which is optimal for educational environments that rely on internet connectivity and browser-based applications. |
A1 Plus | A1 |
allowed downloading & installing of Office apps provides access to web versions of core Office apps like Word, Excel, PowerPoint, and OneNote
potentially provided more storage space on OneDrive supports collaboration and communication through Teams, OneDrive, SharePoint, and Exchange for email provides access to other tools such as Sway, Forms, and Stream. provides access to some applications like Access and Publisher
| does not allow downloading and installing; must use apps online
provides access to web versions of core Office apps like Word, Excel, PowerPoint, and OneNote
supports collaboration and communication through Teams, OneDrive, SharePoint, and Exchange for email
provides access to other tools such as Sway, Forms, and Stream.
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| title | Am I affected by this license change? |
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You may be affected, depending on whether you used the license issued by RRU and even depending on how you used it. There IS a change for you if: | There is no change for you if: | You previously downloaded and installed Office on your computer at home using the A1 Plus license issued by RRU. | You use your own personal or company MS license on your non-RRU computer. You use Office 365 through RRU’s license exclusively online. |
If you previously installed Office on your computer using the RRU license, the installed version of Office will no longer function either on December 9 or after a 30 day grace period, so January 9. At that point, you’ll need to log into http://office.com/ using your RRU Login and password. Documents already saved on your desktop are accessible from http://office.com/ (popup blockers may prevent this so you may need to adjust the blockers). New documents will be created from http://office.com/ .
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| title | How can I tell if I'm using an RRU Office 365 license or my own? |
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The fastest way is to open an Office app like Word, Excel, or PowerPooint and look in the upper right of the screen. You’ll see the name of whoever is logged in. Click on the little image (This could be a picture as shown below, or it may be your initials, etc.).  Image AddedIf the person logged in has “@royalroads.ca” in the details, you’re using an RRU license. If the person has gmail.com, outlook.com, hotmail.com, etc. showing there, you’re not currently logged in using an RRU license. |
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| title | What will change when I am assigned an A1 license? What is different between the two license types? |
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The new A1 license is primarily designed for lightweight, cloud-based use, which is optimal for educational environments that rely on internet connectivity and browser-based applications. A1 Plus | A1 | allowed downloading & installing of Office apps provides access to web versions of core Office apps like Word, Excel, PowerPoint, and OneNote
potentially provided more storage space on OneDrive supports collaboration and communication through Teams, OneDrive, SharePoint, and Exchange for email provides access to other tools such as Sway, Forms, and Stream. provides access to some applications like Access and Publisher
| does not allow downloading and installing; must use apps online provides access to web versions of core Office apps like Word, Excel, PowerPoint, and OneNote
supports collaboration and communication through Teams, OneDrive, SharePoint, and Exchange for email
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| title | Am I required to use Multifactor Authentication (MFA) to access office.com? |
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Yes, you will be required to use MFA to access this online resource. If you have not set up MFA, please refer to these instructions to do that. |
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